**Last Updated: September 2026**
At Tour (“At Tour”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the information you provide while using the At Tour mobile application and related services.
At Tour is a tour management and travel companion platform designed for tour companies, tour managers, and tourists. The app allows users to access tour information, itineraries, group communication, media, travel tools, expenses, emergency communication and other tour-related features.
This Privacy Policy explains what information may be collected, how it is used, when it may be shared, and the choices available to you.
## 1. Information We May Collect
Depending on the features you use, At Tour may collect or process the following information:
### Account and Profile Information
When you register or use an At Tour account, we may collect information such as:
* Name
* Email address
* Mobile/phone number
* Login credentials or authentication information
* Profile information
* Tour or group information associated with your account
### Tour Information
When a tour company or tour manager creates and manages a tour, the app may process information relating to:
* Tour name and details
* Tour dates
* Tour itinerary
* Tourist/group information
* Tour announcements and updates
* Shared links
* Advertisements
* Tour-related documents or information
### Photos, Images and Media
If you use features that allow you to upload or capture photographs or other media, At Tour may access the relevant media that you choose to upload or capture.
For example, tour managers or tourists may upload group photographs or other tour-related media.
### Location Information
At Tour may request access to your device's location when you use features that require location information.
Location may be used for purposes such as:
* Displaying your location on a map
* Providing location-related travel features
* Sending your location with an emergency message when you choose to use the emergency feature
* Supporting tour-related location functionality
At Tour does not continuously track your location unless such functionality is specifically enabled and disclosed within the app.
You can control location permissions through your device settings. Some features may not work properly if location access is denied.
### Expense Information
At Tour allows users to maintain personal tour-related expense records.
Information entered into the expense feature may include amounts, descriptions, categories and other details entered by the user.
### To-Do Lists and Other User Content
Users may voluntarily enter information into:
* To-Do lists
* Personal notes
* Tour updates
* Shared information
* Other content provided through the app
Such information is processed to provide the functionality requested by the use.
## 2. Camera Permission
At Tour may request camera access when you use features that require taking photographs or capturing images.
Camera access is used only for functionality initiated by the user.
At Tour does not use the camera to continuously monitor users.
## 3. How We Use Information
Information processed through At Tour may be used to:
* Create and manage user accounts
* Provide tour management functionality
* Display tour itineraries
* Connect tourists with their assigned tour
* Provide tour updates and announcements
* Facilitate group communication
* Display shared photographs and media
* Provide travel-related tools
* Provide weather information
* Provide currency conversion functionality
* Display time information for different countries
* Support map and location-related functionality
* Send emergency messages and location information when requested by the user
* Maintain user expense and To-Do information
* Improve the functionality, reliability and security of the application
* Respond to support requests
* Prevent misuse, fraud or unauthorized access
* Comply with applicable legal requirements
## 4. Information Sharing
At Tour does not sell personal information to third parties.
Information may be made available to other users within a tour when this is part of the functionality selected or authorized by the user.
For example, information may be shared with:
* The relevant tour company
* The assigned tour manager
* Other tourists in the same tour or group, where the feature requires it
* Service providers that help us operate the application
* Technology, hosting, security, mapping, weather or other service providers required to provide specific app functionality
We may also disclose information where required by applicable law, legal process, court order, or to protect the rights, safety and security of our users, company or services.
## 5. Emergency Messages and Location Sharing
At Tour includes an emergency communication feature.
When a user chooses to send an emergency message, the app may use the user's available location information and include it with the emergency communication.
This information may be delivered to the intended recipients associated with the relevant tour or group.
The emergency feature is intended as a communication and location-sharing tool. It should not be considered a replacement for local emergency services, police, ambulance, medical services or other official emergency assistance.
## 6. Third-Party Services
Some At Tour features may rely on third-party technology or service providers, such as:
* Cloud hosting and storage providers
* Mapping services
* Weather information providers
* Currency exchange-rate providers
* Time-zone or world-time services
* Authentication or communication services
* Analytics, security or infrastructure providers
These providers may process information as necessary to provide their services.
Where applicable, third-party services have their own privacy policies and terms. Users should review those policies where appropriate.
## 7. Data Security
We take reasonable technical and organizational measures to protect information processed through At Tour against unauthorized access, loss, misuse, alteration or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Users are also responsible for protecting their account credentials and for logging out of accounts on shared devices where appropriate.
## 8. Data Retention
We retain information for as long as reasonably necessary to provide the services, maintain accounts and tour records, comply with legal obligations, resolve disputes, enforce agreements and maintain security.
The retention period may vary depending on the type of information and the purpose for which it is processed.
Where information is no longer required, it may be deleted or anonymized, subject to applicable legal and operational requirements.
## 9. Account and Data Deletion
Users may request deletion of their At Tour account and associated personal information, subject to applicable legal or legitimate business requirements.
Requests for account or data deletion can be made by contacting us using the contact details provided below.
Certain information may need to be retained where required by law or where reasonably necessary for legitimate purposes such as fraud prevention, security, dispute resolution or legal compliance.
## 10. Children's Privacy
At Tour is intended for general travel and tour-management use and is not specifically directed toward children.
We do not knowingly collect personal information from children in violation of applicable law.
If you believe that a child has provided personal information to us improperly, please contact us so that appropriate action can be taken.
## 11. User Responsibilities
Users should only upload or share information, photographs, documents or other content that they have the right to use and share.
Users should also avoid unnecessarily entering sensitive personal information into general tour information, notes, To-Do lists or other fields.
## 12. International Data Processing
Depending on the technology and service providers used to operate At Tour, information may be processed or stored in countries other than the country where the user is located.
Where required, we will take appropriate measures for such processing in accordance with applicable data-protection laws.
## 13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to the application, services, technology or applicable legal requirements.
When significant changes are made, we may provide an appropriate notice through the application or other available communication channels.
The “Last Updated” date at the beginning of this policy indicates when the policy was most recently revised.
## 14. Contact Us
If you have questions about this Privacy Policy, your personal information, or an account or data deletion request, please contact:
**At Tour / Ansh Intertrade Pvt. Ltd.**
**Email:** [ceo@ansh.com](mailto:ceo@ansh.com)
## 15. Acceptance
By using At Tour, you acknowledge that you have read and understood this Privacy Policy and that your information may be processed as described above, subject to applicable law.
**Last Updated: September 2026**"